Director
Company: Sysco
Location: West Jordan
Posted on: October 23, 2024
Job Description:
RELOCATION:Relocation assistance is available to the hire, if
needed.JOB SUMMARYThis is an Operations position responsible for
directing the activities associated with Delivery. Responsibilities
include but are not limited to, strategic overview and
implementation of projects, expense and revenue management,
compliance with government regulations, management and direction to
delivery staff and safety and security of the delivery
department.RESPONSIBILITIES
- Direct the daily work and safety of Delivery supervisors,
routing personnel and other associates.
- Ensure that management staff is effectively managing the day to
day delivery activities, including but not limited to Delivery
Associate adherence to standard operating procedures, adherence to
planned routes, and providing safe and efficient customer
service.
- Assure Delivery Associate compliance with local, state and
federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that
electronic logs are kept current and accurate.
- Direct labor hours, travel, fuel, and consumable supplies
within budget, maximizing time and cost efficiencies.
- Prepare work schedules including extra work days and shifts as
needed.
- Oversee the proper selection, purchase, and utilization of
company assets in support of the Delivery department.
- Coordinate required repairs with proper departments as
necessary.
- Observe the effectiveness of daily routing activities to ensure
all established Key Performance Indicators (KPI) and Sales/customer
satisfaction goals are met.
- Prepare budget, profit plans, and capital requests as
required.
- Evaluate metrics and adjust activities to meet or exceed
performance expectations.
- Suggest efficiency ideas, cost reduction measures and assist
with the implementation of delivery changes.
- Monitor the utilization of delivery services by reviewing the
coordination of backhaul functions and other routing/scheduling
activities to increase the profitability of all delivery
services.
- Communicate with Sales Management and Marketing Associates to
collaboratively resolve any customer or delivery opportunities or
issues.
- Visit customer locations and meet with customers to address
issues and assess delivery difficulty.
- Establish the use and updating of productivity and routing
software systems.
- Preserve associate relations through regular department or
pre-shift meetings.
- maintain on-going interaction.
- Keep open communication channels with associates by answering
questions and explaining policies and procedures.
- Monitor associate morale.
- Submit and respond to ideas to improve associate engagement and
enablement.
- Interpret, train and consistently enforce company policies and
procedures.
- Coordinate efforts with the Safety department to aid in
training, conducting associate observations, up-dating preferred
work methods, conducting accident investigations to determine root
causes and routine safety inspections.
- Make recommendations for disciplinary action and/or behavior
modification where required.
- Execute management functions of staff selection, development,
discipline, performance reviews and/or terminations.
- Perform the duties of the associates supervised, and perform
other related duties as needed (as
qualified).QUALIFICATIONSEducation
- Bachelor's degree.Experience
- 7 years' related experience and/or training; or equivalent
combination of education and related experience.Certificates,
Licenses, and Registrations
- Valid Class A Commercial Driver License meeting company
standards.
- Complete a Sysco approved defensive driving program.
- HazMat and Doubles Certification.
- Valid Class A Commercial Driver License meeting Company
standards preferredProfessional Skills
- Ability to read, comprehends, write and speak English.
- Able to read, analyze and interpret general business
periodicals, professional journals, technical procedures, or
governmental regulations.
- Capable of writing reports, business correspondence, and
procedure manuals.
- Effectively present information and respond to questions from
groups of managers, clients, customers, and the general
public.
- Can add, subtracts, multiply, and divides into all units of
measure, using whole numbers, common fractions, and decimals
- Solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization
exists.
- Interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.
- Demonstrate knowledge of spreadsheet software and Word
Processing software, and ability to learn Sysco technology software
and programs.
- Must have excellent computer skills.
- Working knowledge of Federal Motor Carrier Safety
Regulations.
- Successfully engage and lead individual and team discussions
and meetings.
- Apply all relevant policies in a consistent, timely and
objective manner.
- Able to work with peers and associates from other departments,
operating companies, and Corporate proactively and
constructively.
- Work in a disciplined manner and capable of following
established procedures, practices and comply with local, state and
federal regulations.
- Manage the pressures and stress associated with a
deadline-oriented atmosphere and customer service issues.
- Demonstrates skill in making independent decisions in support
of company policies and procedures on time.Physical DemandsThe
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job.
- Regularly required to talk or hear.
- Frequently required to stand; walk; sit; use hands to finger,
handle, or feel; reach with hands and arms and climb or
balance.
- Occasionally required to stoop, kneel, crouch, or crawl.
- Must occasionally lift and/or move up to 100 pounds, push/pull
up to 350 pounds.
- Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.The above information on
this description has been designed to indicate the general nature
and level of work performed by associates within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities, and
qualifications required of associates assigned to this job.To
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
above are representative of knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Keywords: Sysco, Murray , Director, Executive , West Jordan, Utah
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