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Florida Licensed Customer Service Advocate

Company: VirtualVocations
Location: Provo
Posted on: April 9, 2025

Job Description:

A company is looking for a Customer Service Advocate to provide support to customers in a remote setting.
Key Responsibilities

Deliver quality service and build positive relationships with callers
Answer benefit questions regarding self-insured health plan documents
Document all calls and resolve issues with empathy while maintaining confidentiality

Required Qualifications

Active Health and Life Insurance License required
High School Diploma; college education is a plus
3-5 years of customer service experience, preferably in a call center environment
Minimum of two years' experience in a medical/dental/insurance environment
Must have a high-speed internet connection and a professional isolated work area

Keywords: VirtualVocations, Murray , Florida Licensed Customer Service Advocate, Hospitality & Tourism , Provo, Utah

Click here to apply!

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